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It was only a few weeks after Lillian Koller's confirmation as director of the state Department of Human Services when she first had to confront the strict confidentiality in child welfare cases.
A baby had died in foster care and his parents, state lawmakers and the news media wanted answers. Koller called her staff for advice and was basically told to keep quiet, so she did.
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"I didn't like that," she recalled.
Lillian koller dss hawaii 5-0
"I don't like being gagged."
Rather than accept the advice, over the past two years, Koller changed the rules.
The department adopted an administrative rule in December that allows the public release of child welfare information in abuse and neglect investigations.
Never again, Koller said, should information that might help prevent abuse or find a missing child be withheld.
Her directive has led to the release of about 2,000 pages of documents related to the disappearance of Peter Boy Kema, an abused Big Island boy missing since 1997 and pr